Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, and phone number.
When you register for an Account, we may ask for your contact information, including items such as name, password, address, email address, and telephone number.
How we use your information
- The personal information We collect allows us to keep you posted on Dona’s latest product announcements, software updates and upcoming events, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages. It also helps us to improve our services, content and advertising. If you do not want to be on our mailing list, you can opt out at any time by updating your preferences on the Website.
- We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising; to personalize and improve your experience
- From time to time, we may use your personal information to send important notices, such as communications and changes to our terms, conditions and policies. Since, this information is important to your interaction with Dona, you cannot opt out of receiving these communications.
- We may also use personal information for internal purposes such as auditing, data analysis and research to improve Dona’s products, services and customer communications.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Keep you informed about special offers and services of and selected third parties
Collection and Use of Non-Personal Information
We also collect non-personal information (data in a form that does not permit direct association with any specific individual). We may collect, use, transfer and disclose non-personal information for any purpose.
Given below are some examples of non-personal information that We collect and how We may use it:
- We may collect information such as industry, language, pin code, area code, unique device identifier, location and the time zone, where a Dona product is used so that we can better understand customer behavior and improve our products, services and advertising.
Cookies and Web Beacons
If you want to disable cookies you can modify your settings on your browser in order to reject automatic acceptance of cookie. Please check with your provider to find out how to disable cookies.
Please note that certain features of the Website may not be available once cookies are disabled. We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit pages, operating system, date/time stamp and click-stream data. We use this information to understand and analyze trends, to administer the Website, to learn about user behavior on the Website and to gather demographic information about our user base as a whole. Dona and its affiliates may use this information in marketing and advertising services as well. Pixel tags, also known as a clear GIF or web beacon, are invisible tags placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies, the pixel tag will simply detect an anonymous website visit. Pixel tags enables Dona to send email messages in such a format that customer can read and they tell us whether the email has been opened by the customer. We may use this information to reduce or eliminate messages sent to customers.
For more general information on cookies, please read "What Are Cookies".
Disclosure to Third Parties
At times Dona may make certain personal information available to strategic partners that work with Dona to provide products and services, or that help Dona market to customers, such as a credit card processing company to bill you for services or an email service provider to send out emails on our behalf. Personal information will only be shared by Dona to provide or improve our products, services and advertising, however, it will not be shared with third parties for their marketing purposes. You shall be contacted for a confirmation on any of your personal information being shared with a third party and if you wish not to share any such information with the third party, Dona shall respect such request.
Notwithstanding anything contained to the contrary, your information may be shared by Dona:
(i) with its legal counsel/s or upon a law enforcement agency's request or in response to a legal process (for instance, in response to a court order or a subpoena);
(ii) during investigations, for prevention of any illegal activities or suspected fraud;
(iii) situations involving potential threats to the physical safety of any person;
(v) to operate its systems properly; or
(vi) to protect other Website users; or
The security of your personal information is important to us. Dona takes precautions, including administrative, technical and physical measures, to safeguard your personal information against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). This Website has various electronic, procedural and physical security measures in place to protect the loss, misuse and alteration of information, or any accidental loss, destruction or damage to data. When you submit your information via the Website, your information is protected through Dona's security systems. There may be instances where Dona requires proof of identity before disclosing any of your information to you. You agree to be responsible to protect the security of your username and password and other registration details, if any.
Dona may create links to other websites. You are requested to be aware that Dona does not provide any personally identifiable information to such other websites and that it is not responsible for the privacy practices of third parties. You agree that Dona cannot control these links and Dona shall not be responsible for any use of such websites. If you have any questions about the security at the Website, you may contact us. Please be aware, however, that despite our efforts, no security measures are impenetrable.
Integrity and Retention of Data
Dona reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
Data Protection Policy
Dona shall adopt measures to ensure the security of the data, including the prevention of their alteration, loss and damage, unauthorized processing or access, having regard to the nature of the data and the risks to which they are exposed by virtue of human action or the physical or natural environment.
Third party transfer
Dona may transfer the data to a third party provided that prior consent has been obtained from you for such transfer of data and the third party maintains the same level of data protection that is adhered to by Dona under this Data Policy. The data may be transferred in the event it is necessary for the performance of the services agreed upon between Dona and the third party.
The terms of this Data Protection Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Data Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.