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Privacy Policy

At Dona, accessible from www.houseofdona.com, owned by Bella18 Apparel Private Limited, we value your privacy and appreciate your trust in us. This Privacy Policy sets out how www.houseofdona.com (“Dona”, “Our”, “We” or “Us) uses and protects any information that you give Dona when you use the website www.houseofdona.com. Dona is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we manage user information we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our Dona website. Dona may change this policy from time to time by updating this page.

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Dona. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, and phone number.

When you register for an Account, we may ask for your contact information, including items such as name, password, address, email address, and telephone number.

 

How we use your information

Dona collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.We use the information we collect in various ways, including to:

  • The personal information We collect allows us to keep you posted on Dona’s latest product announcements, software updates and upcoming events, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages. It also helps us to improve our services, content and advertising. If you do not want to be on our mailing list, you can opt out at any time by updating your preferences on the Website.
  • We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising; to personalize and improve your experience
  • From time to time, we may use your personal information to send important notices, such as communications and changes to our terms, conditions and policies. Since, this information is important to your interaction with Dona, you cannot opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis and research to improve Dona’s products, services and customer communications.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Keep you informed about special offers and services of and selected third parties

 

Collection and Use of Non-Personal Information

We also collect non-personal information (data in a form that does not permit direct association with any specific individual). We may collect, use, transfer and disclose non-personal information for any purpose.
Given below are some examples of non-personal information that We collect and how We may use it:

  • We may collect information such as industry, language, pin code, area code, unique device identifier, location and the time zone, where a Dona product is used so that we can better understand customer behavior and improve our products, services and advertising.
  • We also may collect information regarding customer activities on our Website and from our other products and services. This information may be aggregated and used to help us provide more useful information to our customers and to understand which parts of our Website, products and services are of most interest. Such aggregated data shall be considered as non-personal information for the purposes of this Privacy Policy. In the event we combine any non-personal information along with any personal information, the combined information will be treated as personal information for as long as it remains combined.

 

Cookies and Web Beacons

Dona’s Website, online services, email messages and advertisements may use “cookies” and other technologies such as pixel tags. These technologies help us better understand user behavior, tells us which parts of our Website users have visited and facilitates and measures the effectiveness of advertisements and web searches. A cookie is a small piece of information that a website can send to your browser which may then be stored on your computer's hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. Cookies have the ability to store information about web pages viewed and the advertisements viewed or clicked. For registered customers, cookies can also save user information and screen preferences. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by law, we also treat these identifiers as personal information. Dona use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests and measure the effectiveness of advertising campaigns. This helps Dona improve the quality of its service by storing user preferences, improves search results and advertisement selection and tracks user trends.

If you do not want to receive advertisements with this level of relevance, you can opt out by contacting Dona through the contact details provided herein. You may still see advertisements related to the content on a web page or in an application or based on other non-personal information. This opt out applies only to Dona advertising services and does not affect interest-based advertising from other advertising networks. Dona and its affiliates also use cookies and other technologies to remember personal information when you use our Website, online services and applications. Our goal, in these cases, is to make your experience with Dona more convenient and personal.
If you want to disable cookies you can modify your settings on your browser in order to reject automatic acceptance of cookie. Please check with your provider to find out how to disable cookies.
Please note that certain features of the Website may not be available once cookies are disabled. We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit pages, operating system, date/time stamp and click-stream data. We use this information to understand and analyze trends, to administer the Website, to learn about user behavior on the Website and to gather demographic information about our user base as a whole. Dona and its affiliates may use this information in marketing and advertising services as well. Pixel tags, also known as a clear GIF or web beacon, are invisible tags placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies, the pixel tag will simply detect an anonymous website visit. Pixel tags enables Dona to send email messages in such a format that customer can read and they tell us whether the email has been opened by the customer. We may use this information to reduce or eliminate messages sent to customers.

For more general information on cookies, please read "What Are Cookies".

Disclosure to Third Parties

At times Dona may make certain personal information available to strategic partners that work with Dona to provide products and services, or that help Dona market to customers, such as a credit card processing company to bill you for services or an email service provider to send out emails on our behalf. Personal information will only be shared by Dona to provide or improve our products, services and advertising, however, it will not be shared with third parties for their marketing purposes. You shall be contacted for a confirmation on any of your personal information being shared with a third party and if you wish not to share any such information with the third party, Dona shall respect such request.

 

Information Sharing

Notwithstanding anything contained to the contrary, your information may be shared by Dona:
(i) with its legal counsel/s or upon a law enforcement agency's request or in response to a legal process (for instance, in response to a court order or a subpoena);

(ii) during investigations, for prevention of any illegal activities or suspected fraud;

(iii) situations involving potential threats to the physical safety of any person;

(iv) violations of any of the terms of the Privacy Policy and to verify or enforce compliance with the policies governing the Website or its applications and applicable laws or as otherwise required or permitted by law or as consistent with the legal requirements of India;

(v) to operate its systems properly; or

(vi) to protect other Website users; or

(vii) with third party subcontractors solely for the purpose of or in connection with the services, who are contractually bound to protect your information from unauthorized use or transfer and who will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your personal information.
Additionally, in the event of reorganization, bankruptcy, merger, or sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may transfer any and all personal information we collect to the relevant third party. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your information differs materially from that set forth in this Privacy Policy.

 

Security

The security of your personal information is important to us. Dona takes precautions, including administrative, technical and physical measures, to safeguard your personal information against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). This Website has various electronic, procedural and physical security measures in place to protect the loss, misuse and alteration of information, or any accidental loss, destruction or damage to data. When you submit your information via the Website, your information is protected through Dona's security systems. There may be instances where Dona requires proof of identity before disclosing any of your information to you. You agree to be responsible to protect the security of your username and password and other registration details, if any.
Dona may create links to other websites. You are requested to be aware that Dona does not provide any personally identifiable information to such other websites and that it is not responsible for the privacy practices of third parties. You agree that Dona cannot control these links and Dona shall not be responsible for any use of such websites. If you have any questions about the security at the Website, you may contact us. Please be aware, however, that despite our efforts, no security measures are impenetrable.

 

Integrity and Retention of Data

Dona makes it easy for you to keep your personal information accurate, complete and up to date. We will retain your personal information and any data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by Indian law.

 

Modification

Dona reserves the right to amend this Privacy Policy at any time. The policies, as and how modified, shall be updated on the Website and the same shall be notified on the Website. We encourage you to review this Privacy Policy whenever you visit our Website to understand how your personal information is used.

 

Legal Disclaimer

Dona reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

 

Data Protection Policy

Data Security

Dona shall adopt measures to ensure the security of the data, including the prevention of their alteration, loss and damage, unauthorized processing or access, having regard to the nature of the data and the risks to which they are exposed by virtue of human action or the physical or natural environment.

Copyright

Dona shall have sole ownership of all copyrights and all other intellectual property or other rights in connection with the data provided to Dona or collected by Dona. No material from the Website owned, operated, licensed or controlled by Dona may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download the materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of the terms of service, privacy policy of this Website and other proprietary rights of Dona.

Third party transfer

Dona may transfer the data to a third party provided that prior consent has been obtained from you for such transfer of data and the third party maintains the same level of data protection that is adhered to by Dona under this Data Policy. The data may be transferred in the event it is necessary for the performance of the services agreed upon between Dona and the third party.

Modification

Dona reserves the right to amend this Privacy Policy at any time. The policies, as and how modified, shall be updated on the Website and the same shall be notified on the Website. We encourage you to review this Privacy Policy whenever you visit our Website to understand how the data is used.

Severability

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.

Governing Law

The terms of this Data Protection Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Data Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.